Terms & Conditions
By purchasing you agree to Photos with Sandy Claus Terms and Conditions which is conclusive of accepting our below listed Policies on Privacy, Returns, Dispatch and Delivery.
Your booking for Photos with Santa Claus is subject to change at the discretion of the photographer.
Your booking fee will be refunded if it is due to photographers need to postpone or cancel your photo session if no other time is suitable for you to attend/reschedule to.
Booking fees are not refundable If you decide to cancel your appointment at any time. You will forfeit all monies paid to photos with Sandy Claus if for some reason you cannot attend your photo session. If you not attend and decide to re book for another session another booking fee will be payable.
Booking fee may be transferable to another family with the permission of Photos with Sandy Claus and if notice of more than 7 days before your appointment is given.
Your booking fee will be forfeited if you try to reschedule your appointment within 7 days of your booking. If you need to reschedule your appointment your booking fee will be transferred as long as it is not within 7 days of your booking.
A Booking fee is charged per session time. For example, if you need to book 3 session times then you will be charged 3 session booking fees.
Large groups and families may be subject to more than one booking fee if more than 1 session is needed and is at the discretion of Photos with Sandy Claus.
Any personal information collected from you by Photos with Sandy Claus is kept private and for the purpose of your booking and/or sales from Photos with Sandy Claus. Your private information will be kept private and will not be used for any other purpose nor will it be shared with any other non affiliated third parties.
Photos with Sandy Claus want you to be happy and we are here to help with your order so if you aren’t entirely happy with your purchase or photographs please contact us within 7 days of receiving them and we will be happy to replace/reprint/ re photograph your order.If no resolution can be made then we will be happy to refund your money. This will be via direct deposit into your account so you will just need to provide us with your BSB And Account Details.
Dispatch and Delivery Policy
We take the upmost care in ensuring your goods are delivered as promptly and safely as possible. We will notify you when your purchase has been delivered to Australia Post. If you do not receive your order within 7 days of being notified that its been dispatched then please contact us to advise. We reserve the right to use our discretion in each individual matter as the whether there will be a charge for replacements as we take no responsibility for any items under the amount of $25.00 that is sent through Australia Post.
*I understand that Photos with Sandy Claus session times can sometimes be delayed on photo day even though staff try to run as close to schedule’s as possible and that session times are a guideline and once we have arrived on photo day, that its an, as arrived line up system.
*I agree to arrive as close to my session time, as possible.
*I agree to cancel or change my booking online if I no longer can attend within 72 hours of booking and understand that I may incur as cancellation fee if it is with in 72 hours.
*I understand that all session times, dates, locations and Santas are subject to change at any time.
*I understand that Photos with Sandy Claus my cancel a session at any time if weather does not permit.
*I understand that Photos with Sandy Claus does go ahead in rain, hail, wind, heat or cold and that if I change my mind due to weather conditions with in 72 hours of session, a cancellation fee may apply.
*I understand that there will likely be squinting and/or eyes closed for at least one family member if our photo session is before 7pm and that there may be an extra charge to my session if I or a family member then decide to wear sunglasses after a continual attempt with out sunglasses has been made.
*I understand that if I do not tie my or my child/s hair up, that I will likely have messy hair in photos, caused by the elements of Mother Nature.
*I understand that all pets are welcome but are at my own risk. Photos with Sandy Claus takes no responsibitlty for pets.
*I understand that all care is taken in getting the best photo of everyone however, children looking and smiling at the camera is our priority.
*I understand Photos with Sandy Claus Staff do their best to get all children/subjects looking and smiling at the camera but that it is sometimes not possible.
*I understand that there may be an extra charge for large group/family bookings and is at the discretion of Photos with Sandy Claus Staff.
*I understand that if I do not receive my images with in 24 hours of emailing Photos with Sandy Claus my image numbers that it is my resposibility to contact staff.
*I understand that images will not be sent with in 24 hours of my session if I forget to send email as instructed on photo day.